Privacy Policy

Last Updated: 2/13/2023

This Privacy Policy describes how Grant Eilertson ("we," "us," or "our") collects, uses, and shares information about you when you visit our website at granteilertson.com (the "Website") or purchase and use the Influence Mastery sales training program (the "Program").

By using the Website or purchasing the Program, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We collect several types of information from and about users of our Website and Program:

1.1 Information You Provide Directly

Account and Purchase Information:

Name
Email address
Billing address
Payment information (processed securely through third-party payment processors)
Phone number (if provided)
Username and password

Communications:

Information you provide when you contact us with questions, feedback, or support requests
Content you submit during group coaching calls or community interactions
Survey responses or testimonials

1.2 Information Collected Automatically

Usage Data:

IP address
Browser type and version
Device type and operating system
Pages visited and time spent on pages
Referring website or source
Date and time of access
Course progress and completion data
Video viewing behavior and engagement metrics

Cookies and Tracking Technologies:

We use cookies, web beacons, pixels, and similar technologies to collect information about your browsing behavior
See Section 7 for more details about cookies

1.3 Information from Third Parties

We may receive information about you from:

Payment processors (transaction confirmation, fraud prevention)
Social media platforms (if you interact with our ads or content)
Marketing and analytics partners
Publicly available sources

2. How We Use Your Information

We use the information we collect for the following purposes:

2.1 To Provide the Program and Website

Process your purchase and payment
Create and manage your account
Deliver the Program content and materials
Provide customer support and respond to inquiries
Send transactional emails (login info, receipts, account updates)

2.2 To Improve and Optimize

Analyze how you use the Website and Program
Track course completion and engagement
Improve content, features, and user experience
Conduct research and analytics
Test new features and functionality

2.3 To Communicate with You

Send marketing emails about our products, offers, and content
Notify you about updates to the Program or Website
Request feedback, reviews, or testimonials
Inform you about relevant training or opportunities

2.4 To Protect and Comply

Prevent fraud and unauthorized access
Enforce our Terms and Conditions
Comply with legal obligations
Protect the security and integrity of our Website and Program
Resolve disputes

2.5 For Marketing and Advertising

Deliver targeted advertisements on social media and other platforms
Track the effectiveness of our marketing campaigns
Create custom and lookalike audiences for advertising
Retarget visitors who have not completed a purchase

3. How We Share Your Information

We may share your information in the following circumstances:

3.1 With Service Providers

We share information with third-party service providers who perform services on our behalf:

Payment Processors: Stripe, PayPal, or other payment gateways (they process payments securely)
Email Service Providers: To send transactional and marketing emails
Hosting Providers: To host the Website and Program content
Analytics Providers: Google Analytics, Facebook Pixel, and similar tools
Customer Support Tools: To manage support tickets and communications
Course Platform Providers: To deliver and manage course content

These service providers are contractually obligated to protect your information and may only use it to provide services to us.

3.2 For Marketing and Advertising

We share information with:

Facebook/Meta: For advertising, retargeting, and analytics through Facebook Pixel
Google: For advertising and analytics through Google Ads and Google Analytics
Other Advertising Platforms: To deliver targeted ads and measure campaign performance

We may share hashed email addresses, device identifiers, and usage data to create custom audiences and measure ad effectiveness.

3.3 For Business Transfers

If we are involved in a merger, acquisition, sale of assets, bankruptcy, or other business transaction, your information may be transferred as part of that transaction.

3.4 For Legal Reasons

We may disclose your information if required by law or if we believe such action is necessary to:

Comply with legal process (subpoenas, court orders, government requests)
Enforce our Terms and Conditions
Protect the rights, property, or safety of our business, users, or others
Prevent or investigate fraud or security issues

3.5 With Your Consent

We may share your information for other purposes with your explicit consent.

3.6 Aggregate or De-identified Information

We may share aggregate or de-identified information that cannot reasonably be used to identify you for research, marketing, or other purposes.

4. Third-Party Links and Services

The Website and Program may contain links to third-party websites, services, or resources that are not owned or controlled by us. This Privacy Policy does not apply to those third-party sites.

We are not responsible for the privacy practices of third parties. We encourage you to review the privacy policies of any third-party sites you visit.

Third-Party Services We Use:

Payment processors (Stripe, PayPal)
Course platforms (Kajabi, Teachable, or similar)
Email marketing platforms (ConvertKit, ActiveCampaign, or similar)
Analytics tools (Google Analytics, Facebook Pixel)
Cloud storage providers

5. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Specifically:

Account information: Retained while your account is active and for a reasonable period after account closure
Purchase and payment records: Retained for accounting, tax, and legal compliance purposes (typically 7 years)
Marketing data: Retained until you unsubscribe or opt out
Usage data: Typically retained for 12-24 months

You may request deletion of your personal information by contacting us (see Section 12).

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

6.1 Access and Correction

You may request access to your personal information and request that we correct inaccurate information.

6.2 Deletion

You may request that we delete your personal information, subject to certain exceptions (e.g., legal compliance, fraud prevention).

6.3 Opt-Out of Marketing

You may unsubscribe from marketing emails by clicking the "unsubscribe" link in any marketing email or by contacting us. Note that you cannot opt out of transactional emails related to your account or purchase.

6.4 Cookies

You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of the Website.

6.5 Do Not Track

Our Website does not respond to Do Not Track (DNT) signals at this time.

6.6 Advertising Opt-Out

You can opt out of targeted advertising through:

Facebook: Ad preferences in your Facebook account settings
Google: Google Ads Settings
NAI Opt-Out: networkadvertising.org/choices
DAA Opt-Out: optout.aboutads.info

6.7 Rights for EEA, UK, and California Residents

If you are located in the European Economic Area (EEA), United Kingdom, or California, you may have additional rights:

EEA/UK (GDPR):

Right to access your data
Right to rectification (correction)
Right to erasure ("right to be forgotten")
Right to restrict processing
Right to data portability
Right to object to processing
Right to withdraw consent
Right to lodge a complaint with a supervisory authority

California (CCPA/CPRA):

Right to know what personal information we collect
Right to delete personal information
Right to opt out of the sale or sharing of personal information
Right to correct inaccurate information
Right to limit use of sensitive personal information
Right to non-discrimination for exercising your rights

We do not "sell" personal information as defined by CCPA. However, we do share information with advertising partners, which may be considered "sharing" under CCPA. You can opt out via the methods described in Section 6.6.

To exercise any of these rights, contact us at grant@financialfinessing.com.

7. Cookies and Tracking Technologies

7.1 What Are Cookies?

Cookies are small text files stored on your device that help us recognize you and remember your preferences.

7.2 Types of Cookies We Use

Essential Cookies:

Required for the Website to function properly
Enable core features like security, authentication, and access to secure areas

Performance and Analytics Cookies:

Help us understand how visitors use the Website
Collect information about pages visited, time spent, and errors encountered
Examples: Google Analytics

Functionality Cookies:

Remember your preferences and choices
Provide enhanced features and personalization

Advertising and Marketing Cookies:

Track your browsing behavior across websites
Deliver targeted ads based on your interests
Measure ad campaign effectiveness
Examples: Facebook Pixel, Google Ads

7.3 Third-Party Cookies

Third-party service providers (like Google and Facebook) may place cookies on your device. These are governed by their respective privacy policies.

7.4 Managing Cookies

You can control cookies through your browser settings:

Chrome: Settings > Privacy and Security > Cookies
Firefox: Options > Privacy & Security
Safari: Preferences > Privacy
Edge: Settings > Privacy, search, and services

Note that blocking or deleting cookies may affect your ability to use certain features of the Website.

8. Data Security

We implement reasonable technical, administrative, and physical security measures to protect your information from unauthorized access, disclosure, alteration, or destruction.

Security measures include:

Encryption of sensitive data (e.g., passwords, payment information)
Secure servers and hosting infrastructure
Access controls and authentication
Regular security assessments

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

You are responsible for:

Maintaining the confidentiality of your login credentials
Notifying us immediately if you suspect unauthorized access to your account

9. International Data Transfers

If you are located outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States or other countries where our service providers operate.

These countries may have data protection laws that differ from those in your country. By using the Website or Program, you consent to the transfer of your information to the United States and other countries.

For EEA/UK users, we rely on appropriate safeguards for international transfers, such as Standard Contractual Clauses approved by the European Commission.

10. Children's Privacy

The Website and Program are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18.

If you believe we have collected information from a child under 18, please contact us immediately, and we will take steps to delete such information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.

When we make changes:

We will update the "Last Updated" date at the top of this Privacy Policy
Significant changes will be communicated via email or a notice on the Website
Your continued use of the Website or Program after changes constitutes acceptance of the updated Privacy Policy

We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: grant@financialfinessing.com
Website: https://www.granteilertson.com

For EEA/UK users: If you wish to exercise your GDPR rights or have concerns about our data practices, you may also contact your local data protection authority.

For California residents: If you wish to exercise your CCPA/CPRA rights, please email us with "California Privacy Rights Request" in the subject line.

13. Consent

By using the Website or purchasing the Program, you consent to the collection, use, and sharing of your information as described in this Privacy Policy.